Terms & Conditions
Before commencing any job with Paper Halo, please take the time to read through and understand our terms and conditions.
Prior to Job Commencement
The client agrees to pay a non-refundable deposit of 25% of the quoted amount to book and secure any job, with the remaining balance payable prior to pickup or postage of artwork. Should there be a change or new concept that differs from the initial brief, additional fees will be payable according to time/printing/costs involved.
Quotes & Cancellations
All quoting and consultations are free of charge. If invitations or stationery are cancelled after approval to start and once the deposit has been paid, this is non-refundable and will act as a cancellation fee.
Approvals of Artwork
All care is taken by Paper Halo to avoid errors and once artwork is approved this is final. Please take time in editing your invitations and stationery. No refunds or reprints will be given once approval has been given.
You are entitled to three free rounds of proofs for personalised orders. Additional proofs incur a fee or $15 per item. It is recommended you provide as much detail for the design and proofread information from the beginning. Once you have given approval to print, errors are then your responsibility. Hardcopy proofs are not available.
Your privacy is important. Any information given to Paper Halo will be used solely for our own marketing and promotional purposes and will not be sold to any third parties.
All invoices will be sent to the client as a PDF file. Invoices can be paid by Direct Deposit (preferred) or cash upon pickup where a receipt will be offered. When paying your invoice by direct deposit, please send an email to firstname.lastname@example.org to confirm that the payment has been deposited into the account. Account details are located at the bottom of your invoice.
Conditions of Use
Paper Halo does have the right to send you emails on specials or promotional offers and new products and services. Please advise it you would like to opt out of this service. Unless advised by you, your final designs may be displayed in our galleries featured on our website and social media sites. Relevant private information will be removed from designs in these instances.