Frequently Asked Questions

About Paper Halo
Paper Halo is located in Blakeview, 30 kilometres north of Adelaide in South Australia
Not at the moment, however we offer fee free consultations from our studio and would love to spend time with sharing these designs and options in person. Often brides find chatting about each element of their wedding set more beneficial – and it can often eliminate miscommunication and confusion which can occur via email. Click here to make a booking.
Simply complete the Contact form and we’ll reply to your enquiry. Alternatively, you can give us a call as our phone is always by our side!
Ordering
It depends what you’d like to order. Wedding stationery should be ordered at least six months prior to your big day, so enough time is allocated to perfect your design. For all other invitation and stationery items, allow at least two – three weeks for the design, editing and printing process.
As much information as you can provide! This includes the event information and how it’s to be worded, the desired style or theme of your invitation, any colours or images you’d like to incorporate, how many you need printed, if you require the digital file to print and prepare them yourself or the paper and envelope style, which will compliment your invitation.
Custom orders are our speciality! We’d love to know what you’ve got in mind. A lot of work happens behind the scenes to ensure your ideas and information is conveyed in the way you’ve visualised it.
An invoice will be generated with information on how to secure your booking with a 25% deposit. We encourage clients to read through the terms and conditions before finalising your order. How fast your first draft is completed depends on our current workload and this will be detailed to you upon placing your order. Once the first draft is sent, we work together to ensure your design is perfect before going to print.
The short answer is no. All proofs will be forwarded to your nominated email address, however we encourage you to print the final proof yourself and get someone with a keen eye for detail to look over it (as well as yourself!)
Of course! It is quite common to underestimate exactly how many you might need.
Paper & Envelopes
Yes. A lot of customers have a strict budget and aim to save money by sourcing paper and envelopes, and printing and preparing their invitations themselves.
We’ve worked hard to secure a handful of reputable wholesalers here in Australia, who offer the highest quality in both paper and envelopes. We make every effort to include you in this process when ordering. This includes sending close up images of the paper and offering for you to view samples that we have on hand.
The options are endless! The card stock you choose will ultimately come down to the theme of your event and the budget you have allocated. Our standard paper type is 270gsm white silk card, however there are a range of felt, kraft, textured and coloured card options to choose from.
Of course! The fee for this service is discussed upon placing your order and we can send a document for you to input your guest information. We encourage you to triple check this list to eliminate errors.
Payment Information
This depends entirely on what you’re after (is it for an engagement, a first birthday or a wedding?) and whether you require the digital file to print yourself or if you’d like me to print and prepare them for you. I can provide you with an itemised quote, and can work toward the needs of your stationery budget.
Currently we only offer direct bank transfer. All details on how to do this are included at the bottom of your invoice.
For all milestone cards, planners, posters and prints, full payment is due prior to pickup or posting them out. For all wedding orders and event invitations and stationery a 25% deposit is required to secure your order, with the remainder payable once your order is complete.

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GET IN TOUCH   melissa@paperhalo.com.au    |     DESIGNED + PRINTED in Blakeview, South Australia

ABN 55 713 496 224